Terms & Conditions

Effective Date: 01 October 2025

Welcome to WallTantra. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, please discontinue the use of our website.

These Terms apply to all visitors, customers, vendors, merchants, and anyone accessing or using the website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
  • You are legally capable of entering into a binding agreement.
  • All information provided by you is accurate and complete.

2. Website Usage

You agree to use this website only for lawful purposes.

You must not:

  • Violate any applicable laws or regulations.
  • Use the website for fraudulent activities.
  • Attempt to gain unauthorized access to the website or servers.
  • Upload viruses, malware, or harmful software.
  • Copy, reproduce, distribute, or exploit any content without written permission.

WallTantra reserves the right to suspend or terminate access for users violating these Terms.

3. Products & Availability

All products displayed on the website are subject to availability.

We reserve the right to:

  • Modify product specifications.
  • Update prices without prior notice.
  • Limit quantities purchased.
  • Discontinue products at any time.

While every effort is made to display accurate product images and colours, actual colours may vary depending on monitor settings, lighting, and manufacturing variations.

Handcrafted products may have slight differences in texture, finish, or colour, making every piece unique.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR).

Prices are subject to change without prior notice.

In the event of pricing or typographical errors, WallTantra reserves the right to cancel or refuse any order placed at the incorrect price.

5. Orders

After placing an order, you will receive an order confirmation.

WallTantra reserves the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud.
  • Limit quantities per customer.
  • Request additional verification before processing an order.

If an order is cancelled after payment, the applicable refund will be processed according to our Refund Policy.

6. Payments

We accept secure online payments through approved payment gateways.

Cash on Delivery (COD) is available only for selected products and locations.

WallTantra does not store your debit card, credit card, or banking information.

7. Shipping & Delivery

Estimated delivery times are provided for reference only.

Delivery timelines may vary due to:

  • Weather conditions
  • Public holidays
  • Courier delays
  • Remote delivery locations
  • Natural disasters or unforeseen events

WallTantra shall not be liable for delays beyond its reasonable control.

8. Returns, Refunds & Exchanges

Returns, refunds, and exchanges are governed by our separate Refund Policy.

Customers are encouraged to read the Refund Policy before making a purchase.

9. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product photographs
  • Graphics
  • Product descriptions
  • Designs
  • Videos
  • Icons
  • Website layout
  • Text

is the exclusive property of WallTantra and is protected under applicable copyright, trademark, and intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

10. User Reviews & Content

Users may submit reviews, ratings, photographs, or feedback.

By submitting content, you grant WallTantra a non-exclusive, royalty-free, worldwide licence to use, reproduce, publish, modify, and display such content for promotional or business purposes.

WallTantra reserves the right to remove content that is:

  • Offensive
  • Misleading
  • Defamatory
  • Illegal
  • Infringing upon third-party rights

11. Third-Party Links

This website may contain links to third-party websites for customer convenience.

WallTantra is not responsible for the content, security, privacy practices, or services provided by third-party websites.

Accessing third-party websites is entirely at your own risk.

12. Accuracy of Information

While we strive to provide accurate information, occasional typographical errors, pricing inaccuracies, or product description errors may occur.

WallTantra reserves the right to correct such errors without prior notice and may cancel affected orders where necessary.

13. Limitation of Liability

To the maximum extent permitted by law, WallTantra shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential losses
  • Loss of profits
  • Data loss
  • Business interruption

arising from the use or inability to use this website or its products.

Our maximum liability shall not exceed the amount paid for the relevant product.

14. Indemnification

You agree to indemnify and hold harmless WallTantra, its employees, directors, affiliates, suppliers, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of the website
  • Violation of these Terms
  • Violation of any applicable laws
  • Infringement of third-party rights

15. Privacy

Your use of this website is also governed by our Privacy Policy.

By using the website, you consent to the collection and processing of your information as described in that policy.

16. Force Majeure

WallTantra shall not be held responsible for any delay or failure in performance caused by events beyond reasonable control, including but not limited to:

  • Natural disasters
  • Government restrictions
  • Strikes
  • War
  • Pandemic
  • Transportation disruptions
  • Internet outages

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts.

18. Changes to Terms

WallTantra reserves the right to modify or update these Terms & Conditions at any time without prior notice.

Changes become effective immediately upon publication on the website.

Continued use of the website after changes constitutes acceptance of the revised Terms.

19. Contact

For any questions regarding these Terms & Conditions, customers may contact WallTantra through the Contact Us page available on the website.