Shipping Policy

Effective Date: 01 October 2025

At WallTantra, we are committed to delivering your orders safely and as quickly as possible. We partner with trusted logistics providers to ensure your products reach you in excellent condition.

Shipping Coverage

We deliver to most locations across India.

Delivery availability depends on the serviceability of your PIN code. Some remote or restricted locations may require additional delivery time.

Order Processing

Orders are processed after successful payment confirmation (or order confirmation for eligible Cash on Delivery orders).

Processing time depends on the product type and order quantity.

Generally:

  • Wall Paintings, Canvas Prints, Wall Décor, Wall Frames, and Wallpapers: Processed within 2–5 business days.
  • Large Décor Items, Wooden & Metal Wall Art, and Made-to-Order Products: Processed within 5–10 business days.
  • Customized Products: Processing timelines will be communicated at the time of order confirmation.

Orders placed on Sundays or public holidays are processed on the next working day.

Shipping Time

Once dispatched, estimated delivery timelines are:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Locations: 5–10 business days

Actual delivery may vary depending on courier operations and destination.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Any promotional offers providing free shipping will be clearly mentioned on the website.

Courier Partners

We ship through reputed logistics partners to ensure safe and timely delivery.

Courier partners are selected based on your delivery location and product type.

Order Tracking

Once your order has been dispatched, tracking details will be shared with your registered email address or mobile number (where applicable).

You can also track your order through your WallTantra account if tracking is available.

Delivery Attempts

Our courier partners generally make multiple delivery attempts.

If delivery cannot be completed due to incorrect address details, customer unavailability, or refusal to accept the package, the shipment may be returned to us.

Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

WallTantra shall not be responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Damaged Packages

If your package appears to be damaged during delivery:

  • Inspect the package before accepting it.
  • Record an unboxing video while opening the package.
  • Report any damage within 24 hours of delivery through our Contact Us page.

Claims raised after 24 hours may not be eligible for replacement or refund.

Bulk & Customized Orders

Shipping timelines for:

  • Bulk Orders
  • Corporate Orders
  • Customized Products

may differ from standard delivery timelines.

The estimated dispatch and delivery schedule will be communicated during order confirmation.

Delays Beyond Our Control

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Extreme weather conditions
  • Natural disasters
  • Government restrictions
  • Public holidays
  • Transportation disruptions
  • Courier operational delays
  • High order volumes during festive seasons

WallTantra shall not be held liable for delays caused by such events.

International Shipping

Currently, WallTantra primarily delivers within India.

For international shipping inquiries, customers may contact us through the Contact Us page on our website.

Policy Updates

WallTantra reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes will become effective immediately upon publication on the website.